Privacy Policy

This Privacy Policy (“Policy”) explains how Grey Stone Homes (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit our website greystonehomes.in or interact with us through other channels (such as email or phone).

By accessing or using our website or services, you agree to the terms of this Policy.

1. Scope

This Policy applies to:

Public Website (greystonehomes.in)

Where visitors can:

• View information about our properties and services
• Access our contact details
• Submit inquiries through contact forms or email containing: Name, Phone Number, Email Address, and Message/Inquiry

Internal Systems (if applicable)

Any restricted‑access employee or project‑management systems used for internal operations, including:

• Attendance, leave, and HR‑related functions
• Sales and lead tracking
• Client communication and project management

Access is restricted to authorized personnel and may require secure login credentials and other security measures.

2. Information We Collect

2.1 Information from Website Visitors

When you voluntarily contact us via the website or email, we may collect:

• Full Name
• Phone Number
• Email Address
• Message or Inquiry Details (for example: preferred property type, budget, location, timeline)

We do not collect any other personal information unless you provide it voluntarily (for example, in a follow‑up email or form).

2.2 Information from Employees or Contractors (Internal Systems)

For internal operations, we may collect:

• Name
• Email Address
• Phone Number (for authentication and communication)
• Login timestamps, access logs, and activity logs
• Attendance records
• Leave requests and related data
• Sales or project‑related notes (clients, requirements, status updates)

No payroll, salary, bank, or other financial data is stored in these systems unless explicitly stated in a separate internal HR or finance policy.

2.3 Information Related to Clients or Prospective Buyers

Employees may store or process limited information for communication or project‑related purposes:

• Name
• Email Address
• Phone Number
• Inquiry data (interest, budget, preferred location, project stage, etc.)

This information is used strictly for operational, communication, or service‑delivery purposes.

3. Purpose of Processing

We use personal information only for legitimate business purposes, including:

• Responding to your inquiries and providing requested information
• Managing and tracking sales, leads, and project progress
• Enabling internal communication and coordination among team members
• Improving our website and customer experience
• Maintaining records for ongoing and future projects

We do not use personal data for unauthorized marketing or unrelated commercial purposes.

4. Legal Basis (Where Applicable)

Depending on your jurisdiction, our processing may be based on:

• Consent – for example, when you submit a contact‑form inquiry or agree to receive project updates
• Legitimate interests – for internal operations, security, and communication
• Contractual necessity – where you engage us for properties or services
• Compliance with law – if required by court order, government request, or other legal obligations

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share data only with:

• Trusted service providers (hosting, email, communication platforms, or CRM tools) that help us operate our website and services
• Government or regulatory authorities where required by law, subpoena, or other lawful request
• Internal personnel on a strict need‑to‑know basis for project management, sales, or support

No third parties receive your data for advertising or marketing unrelated to our services.

6. Data Security

We implement reasonable and industry‑standard security measures, including:

• HTTPS encryption on the website
• Secure server infrastructure
• Access controls and role‑based permissions
• Secure login practices and, where applicable, additional authentication methods
• Regular monitoring and logging of system access
• Periodic security reviews

Despite these measures, no online system can guarantee 100% security.

7. Data Retention

We retain information only for as long as necessary:

• Website inquiries: until resolved or no longer required
• Employee HR and attendance data: during and after employment, as per administrative and legal requirements
• Sales, project, and communication records: for the duration of the project and any post‑completion support period
• System logs: in line with security and compliance best practices

Deletion or restriction requests may be submitted subject to legal and contractual obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or update of inaccurate information
• Request deletion of your data (where applicable)
• Withdraw consent (for processing based on consent)
• Request restriction or limitation of certain processing

To exercise any of these rights, please contact us using the details below.

9. External Links

Our website may include links to external websites or third‑party platforms. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies separately.

10. Children's Privacy

Our website is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Policy from time to time. The latest version will always be published on our website at greystonehomes.in/privacy-policy (or as a linked page). We encourage you to review it periodically.

12. Contact Information

For any privacy‑related questions, requests, or concerns, please contact:

You can also mail us at the above address marked for the attention of the Privacy Officer / Data Protection Contact.